Customer Satisfaction

Data Tiles

To increase the ease at which you can quickly see how your location is doing, Pinnacle has added a new feature: the data tile. This snapshot data shows you the most important satisfaction data for each location you have permission to view. 

Data Tiles

The tiles are available in My.Pinnacle. Location-level staff will also see their data tile in their monthly emails.

This feature is initially available for SNFs, ALFs, and ILFs utilizing Pinnacle’s Customer Satisfaction surveys. However, this feature will roll out to other customers as well in the near future.

What The Data Tile Tells You

Tile Key