Quick Start with Retain
Be ready to use Retain in just a few minutes.
Frontline managers are some of the busiest people we know, so we made it super easy to use Retain, which:
- Sends surveys to new hires
- Identifies employees at risk of quitting
- Prompts managers to check in with staff
- Tracks birthdays and work anniversaries
- Drops individual turnovers by half
We also offer an open virtual meeting where you can join us for a Q and A session. Register here.
Watch this News Feed Introduction video (it’s less than two minutes long!).
Check your computer settings to make sure you can send email messages to employees from Retain.
Read the rest of this article.
The news feed
The news feed is Retain’s central command. Your news feed will keep you up to date on events and suggest an action to take.
Introduce yourself and welcome the new hire.
Comment on surveys as they come in. Note that you’ve seen it, tag other managers, and mention what you’ll do to celebrate or improve on survey results.
Check in with the employee directly. Provide support and resources as needed.
Manager's daily routine
Stay on top of events in real time by spending a few minutes daily on a routine.
- Check your email for notifications.
- Go to the news feed.
- Comment on any new surveys.
- Read new comments.
- Check in with any employees that skipped a survey or are flagged as at risk.
- Check to see who has milestones coming up soon.
- Celebrate employees with anniversaries, birthdays, or 100-day milestones!
When an employee joins your organization
- Include announcement letter in new-hire paperwork and go over survey schedule. Have them initial and sign the employee acknowledgment.
- Introduce yourself to the new hire and welcome them.
- Comment on each submitted employee survey in Retain.
- Check in with any employees who have skipped surveys.
- Take action on the employee’s feedback. Communicate what you did to the employee.
- Celebrate with the employee when they reach 100 days! Once an employee stays past 100 days, they are less likely to leave, so make sure you set them up for success by recognizing this important milestone.
More questions? Explore FAQ from employees who take surveys and FAQ from managers who use the Retain software.